Returns & Exchanges

At Sofa Club, we want you to be completely satisfied with your new furniture. If your selection isn't the perfect fit for your home, our simplified returns process ensures a hassle-free exchange or refund within 30 days of delivery.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to start your return application.

2

Quality Review

Our team will review your request and may ask for photos to ensure the sofa is in its original, unassembled condition.

3

Schedule Collection

Once approved, our specialized furniture courier will contact you to arrange a convenient time to collect the item from your home.

4

Processing & Refund

After the item reaches our warehouse and passes inspection, we will issue a full refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing